Gemesti - FAQs

How do I sell my diamond ring or jewelry?

Simply complete the short online form. The more details that you provide like – certificates, receipts and digital photos, the more accurate our valuation.

A Gemesti client services manager will get back to you shortly with an initial price estimate. If you want to sell your jewelry, we’ll help you to arrange secure shipping to our gemologist’s lab via FedEx. You’ll then get a formal offer based on the current market price. If you accept, we’ll begin the payment process at once. Most Gemesti clients receive full payment within just 48 hours of completing the form. 

See how it works!

If you follow our instructions and agree to immediate secure shipping with FedEx, the chances are that we’ll buy your precious jewelry the next day. Most Gemesti clients receive the money straight to their bank account within 48 hours of first contacting us!

We’ll email you a FedEx shipping label to print out. You can arrange for a courier to collect your items at your convenience. Or you can call in at your local FedEx office and they’ll do everything for you. Either way, all overnight shipping is free, and your package is fully insured.

Our experience is that when you want to buy and sell diamond rings and other fine jewelry online, FedEx is the best option for secure overnight shipping. Working with them on a nationwide basis allows us to provide you with completely free shipping.

Gemesti is a family business built around three generations of family involvement in the diamond and jewelry trade. We have an intimate day to day knowledge of the second hand jewelry market, including current trends, prices and consumer demand.

When you send us your item of jewelry, It will be evaluated according to the weight and quality of the precious metal setting, and the carat weight and quality of the precious stones. These values are precisely evaluated by an independent EGL gemologist and conform to industry norms.

Your individual gemologist’s report gives us the exact information that we need to calculate the resale value of the item. If your piece is an antique, or has any special aesthetic value, this may also affect the price. There is no precise formula for calculating prices, but as experienced jewelers we know exactly what prices the market will support at any given time. Our commitment is to give you the best possible price for your jewelry!

We’re usually able to buy jewelry that is sold on behalf of a third party, for example an elderly relative, or someone who is out of the country. We will always need to proof that you have full power of attorney and the legal right to sell the jewelry. Please contact our customer service for more information about how to begin the sale.

Don’t worry if your diamond ring or other jewelry isn’t in perfect condition. Simply be as clear as you can when you fill out the short online form. Try to give a precise description of each item and include some digital photos. Our client services manager will get straight back to you, either with some questions, or with an initial offer based on the estimated market price of your item. It might be worth more than you think!

Very occasionally, we decide not to buy an item of jewelry that’s been sent to us for appraisal. This is usually because the initial description of the item wasn’t accurate. If we don’t buy your ring or fine jewelry, we will immediately send it back to you with free shipping. Your parcel will be fully secured and insured.

If you decide not to sell your diamond ring, or any other jewelry, we’ll send it straight back to you free of charge. It’s as simple as that! The jewelry remains your property until any sale is concluded, and we’ll return it with no questions or argument. Your return parcel will be fully secured and insured.

Our professional gemologists will conduct a thorough appraisal of each diamond, gemstone or piece of jewelry that you want to sell. Even if there is no GIA or IGL certificate, they will be able to determine the exact gradings of each stone and its market value.

You will also sign a declaration of legal ownership, so don’t worry if you can’t provide the original receipt for a diamond engagement ring bought twenty years ago, or an inherited bracelet!

The Gemesti service does not include the use of FedEx drop boxes.You must take your item to your local FedEx agent/FedEx point.

The FedEx employee will scan the barcode on the shipping label that we provided. This will acknowledge receipt of the package and activate the shipping insurance.

Until the label has been scanned by FedEx, Gemesti is not responsible for your item and accepts no liability for it.

How do I get paid?

We offer a choice of fast and secure payment methods including <<payment methods>>, but most Gemesti clients opt for direct bankwire payment.

Most Gemesti clients will receive their money directly to their bank account within 48 hours of completing the online sales form.

No, our service is completely free and we never charge fees, commissions or service charges.

Our experience is that when you want to buy and sell diamond rings and other fine jewelry online, FedEx is the best option for secure overnight shipping. Working with them on a nationwide basis allows us to provide you with completely free shipping.

We’re usually able to buy jewelry that is sold on behalf of a third party, for example an elderly relative, or someone who is out of the country. We will always need to proof that you have full power of attorney and the legal right to sell the jewelry. Please contact our customer service for more information about how to begin the sale.

Don’t worry if your diamond ring or other jewelry isn’t in perfect condition. Simply be as clear as you can when you fill out the short online form. Try to give a precise description of each item and include some digital photos. Our client services manager will get straight back to you, either with some questions, or with an initial offer based on the estimated market price of your item. It might be worth more than you think!

Very occasionally, we decide not to buy an item of jewelry that’s been sent to us for appraisal. This is usually because the initial description of the item wasn’t accurate. If we don’t buy your ring or fine jewelry, we will immediately send it back to you with free shipping. Your parcel will be fully secured and insured.

If you decide not to sell your diamond ring, or any other jewelry, we’ll send it straight back to you free of charge. It’s as simple as that! The jewelry remains your property until any sale is concluded, and we’ll return it with no questions or argument. Your return parcel will be fully secured and insured.

Our professional gemologists will conduct a thorough appraisal of each diamond, gemstone or piece of jewelry that you want to sell. Even if there is no GIA or IGL certificate, they will be able to determine the exact gradings of each stone and its market value.

You will also sign a declaration of legal ownership, so don’t worry if you can’t provide the original receipt for a diamond engagement ring bought twenty years ago, or an inherited bracelet!

Is it safe to sell jewelry online?

Yes, any rings, fine jewelry, or loose diamonds that you send to us are 100% safe! Initial shipping is via secure FedEx delivery with full insurance. We then film the opening of each package and the appraisal process for additional security. If we buy your item, you’ll receive full payment (usually within 24 hours). If we don’t buy – or you choose not to sell – we’ll return your property with free secure shipping.

Gemesti is an online business with fewer overheads. Our professional gemologists can offer the current market price for your diamond rings or other fine jewelry. High street jewelers are rarely able to match our prices.

When you send us your diamond ring (or any item of jewelry) it is shipped directly to the prestigious EGL Laboratory in LA via secure FedEx delivery. For insurance purposes, your package is opened on camera and the independent gemologist’s appraisal is also filmed. 

Not only has each gemologist passed a strict background check, but, due to the security cameras,  there is no opportunity for anybody to tamper with your diamond, replace it with an inferior stone, or otherwise damage your property. 

If we decide not to buy your ring, or you request it’s return, it will be sent back to you free of charge using a secure shipping service. Your item(s) of jewelry will be entirely safeguarded until you have signed for the package.

Gemesti is committed to protecting the privacy and security of our clients. We will never sell your details, or share your personal information with any third party, unless legally required to do so.

Yes, our customer service team is here to help and is always available to answer your questions. Get help now

Some eBay users are great people to do business with, but others are less reliable. The bottom line is that most people shopping on eBay are bargain hunters who are looking for a deal. Gemesti is an established online jewelry buying service, staffed by experts. We have decades of experience and provide free appraisals by professional gemologists. We’ll give you a fair market price for your diamond ring, bracelets, necklaces or other fine jewelry. We’ll also aim to transfer the money to your account within 48 hours and give you full peace of mind!

Yes, even if you send us your jewelry, you’re under no obligation whatsoever to sell. If you don’t like our price, or decide to hold on to your diamond ring or other precious items, we’ll immediately return them by secure shipping. The return shipment will be free and fully insured.